One of the most effective ways to motivate potential customers to use your products or services is show them the positive experiences from your past clients, customer testimonials on your WiX website could be the deciding factor that persuades visitors to take action. While adding testimonials to your website may seem like a daunting task, it's actually very easy with WiX.
Here we guide you through the steps necessary to add customer testimonials to your WiX website and how to get the most out of this strategy.
Why should you add customer reviews?
Adding customer testimonials to your WiX website is a proven way to increase the trust potential customers have in your brand. Studies show that over 90% of consumers trust customer testimonials as much as personal recommendations.
Testimonials not only show that your brand has loyal customers, but it also shows how your brand resolves problems. problems and needs of real customers.
How to ask for customer reviews and what kind of testimonials should you ask for?
To obtain effective testimonials, it is important to ask specific and open-ended questions through post-sales emails or calling your clients. Try to ask questions that can lead to detailed, personal descriptions of your customers' experiences.
For example, ask them to tell you how you solved a particular problem, or what was most memorable about their product/service experience. Make sure you get permission from those giving testimonials to use their name and details of their positions. If you want to include anonymous comments, make sure those comments are verifiable to avoid any type of confirmation.
How to add reviews to your WiX website?
Adding customer testimonials to your WiX website is quick and easy. Follow these steps:
Sign in to your WiX account. Open the page you want to add testimonials.
Click on "Add" in the toolbar at the top of the page.
Select "Galleries" and then "Testimonial Gallery".
Adjusts the edits of "Testimonial Gallery" to correctly represent the desired appearance.
Add real testimonials in the "Multimedia Upload" section. To include additional details such as customers' names, include all the custom attributes you want in the "User Data" section.
When you finish adding each testimonial, save your changes and see how the content appears in the gallery you added.
In the WiX website editor you can fine-tune the final details of your gallery to make sure it looks fresh and attractive to visitors.
How to get the most out of your customers' opinions?
After you add your customer testimonials to your WiX website, you can capitalize on them in several ways. First, make sure the testimonials are in notable views on your site and are easily accessible to visitors. Add photos and names of customers to make reviews more personal and authentic. Use testimonials on product or service pages when relevant to show how your products or services can solve your audience's problems and needs. You can also use testimonials in your email marketing campaigns and social media posts to increase your brand's exposure and credibility.
While it may seem overwhelming to add customer testimonials to your WiX website, it is actually a quick and easy process that can lead to a significant increase in customer trust and sales for your brand.
Be sure to request appropriate testimonials, add testimonials in easy-to-access views, and capitalize on your testimonial content in your online marketing campaigns to get the most out of this effective tool.
With these tips in mind, you are on the right path to improve business credibility and trust.
